10 Questions to Ask Your Solar Contractor

Written By Tina Boniface

On May 22, 2015

At a Glance:

As you are searching for a quality solar contractor to design and install your solar power system, consider the following questions we've prepared to ensure you're getting the highest quality service and equipment you deserve.

So, you’ve decided to go solar. Awesome! As you shop around for contractors, ask these questions to make sure you are working with true professionals:

1. Is the company installing your solar system a licensed electrical contractor?
Every electrical contractor has to have a master electrician on staff.

2. Are you NABCEP certified?
The North American Board of Certified Energy Practitioners (NABCEP) certification is the highest level of nationally recognized certification obtainable for a solar contractor.

3. How long have you been in business? Have you been in business as long as the warranty you are offering?
It is crucial to know that your contractor is known for following through with their warranty.

4. Have you designed the system with structural and environmental considerations?
Does the system design take into consideration the existing roof structure and the environmental issues of wind and hail that we receive in this area?

5. Is there a professional engineer reviewing the planned installation?
Every wire, nut, and bolt matters in making sure you’re getting the most out of your investment.

6. Will you manage the Xcel Energy rebate?
This is a time-consuming process and you will not receive the rebate nor can you turn your system on until you receive Xcel’s final approval.

7. Have you considered the aesthetic aspects of the system?
What will the internal wiring look like when the work is done? What will the solar panel arrangement and roof racking look like after the final installation?

8. Are you a member of the Better Business Bureau?
BBB Accreditation speaks to a contractor’s diligence and honesty.

9. What liability and workman’s compensation insurance do you have?
The contractor will be working on your largest asset – make sure you are protected!

10. How many systems and what sizes of systems have you installed?
Your home is unique and your system is going to match that uniqueness. Make sure the contractor has experience with a variety of solar array layouts.

There you have it.

Going solar is a big decision and choosing a well-rounded contractor can make the difference between a solid investment and a system disaster.

ground-mounted solar system
Dan Perata

About the Author

Tina Boniface loves to travel, and has worked with people of all ages and cultures in her many journeys. She is a skilled communicator with nearly two decades worth of experience teaching ESL at various American colleges and universities as well as extensive social media and editorial experience. She is fluent in English and French, with intermediate proficiency in Spanish, Italian, and German. In her free time, Tina enjoys a variety of outdoor activities, reading extensively, cooking, eating, and practicing yoga.  

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