COVID-19 Update and Precautions

Last updated: Thursday, March 19, 2020

As we’re sure you are aware, the COVID-19 crisis is impacting communities and industries across the board, including solar. Independent Power Systems (IPS) is actively monitoring the current public health crisis and taking the necessary steps and precautions to ensure the health and well-being of our customers, employees, and the public at large. Unfortunately, as this crisis has unfolded, we have had to make the tough decision to limit interpersonal contact with homeowners. As a result, we are currently delaying all work that requires a technician to enter a home or garage space. We will continue to operate and provide solar sales, installation, and maintenance services during this period, albeit with additional precautions and restrictions to limit the spread of the COVID-19 virus.

The IPS Team has committed to the following precautionary steps:

  • IPS Employees will evaluate to determine if all equipment is outdoors such as inverters, electrical panels, battery inverters, etc. Then at that time at the sole discretion of the IPS team to conduct the service as requested. Confined spaces will not be serviced at this time.
  • There will be no interior service work or repairs completed until further notice.
  • Employees will only enter structures that are deemed safe and must maintain a minimum distance of six feet (6’) from all other persons during the duration of the service call.

We did not make this decision lightly and we assure you that we are closely monitoring the situation and plan to reschedule this work as soon as possible. We apologize for any inconvenience and appreciate your understanding during these challenging times. Please do not hesitate to contact us with any questions or concerns you may have.

Be well and stay safe!

Sincerely,

The IPS Team

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